Contacts
Have a question about eSIMs, or spotted a wrong price? Write to us. We read every message and do our best to answer quickly.
What to write to Vefru about
eSIM questions
Not sure which plan fits your trip, or whether your phone works with eSIM? Ask us.
Wrong or outdated plan data
Prices change often. If a plan in our comparison tool looks wrong, send us the link and the country.
Your experience with a provider
Tell us where an eSIM worked for you, and where it didn't. It helps other travelers.
Providers and partnerships
Want your eSIM service listed or tested? Get in touch. We buy the plans we test, and we don't sell ratings.
Press and content licensing
Our content is protected. To reuse our test results, data or images, ask for written permission first. See our terms and conditions.
Privacy requests
To see, correct or delete your personal data, email us. Details are in our privacy policy.
Orders, refunds and activation: contact your provider
Vefru does not sell eSIMs. We never see your order, your payment or your activation code. For a refund, a missing QR code or a plan that won't connect, contact the provider's help desk.
Our eSIM troubleshooting guide covers the most common problems.